Naka Mitra is a digital tool being built to help informal daily wage workers document their work, understand their rights, and resolve wage disputes — developed with labour organizations and researchers.
Informal daily wage workers face significant barriers to accessing labour protections — limited documentation, lack of information about rights, and few mechanisms to address disputes. Naka Mitra is being designed to change that.
Workers can record employment details, earnings, hours, and attendance digitally — creating a verifiable record that supports their claims when disputes arise.
Clear, accessible information about labour laws and protections — in plain language, in the user's own language, so workers know what they are entitled to.
Tools to navigate wage disputes and connect with enforcement mechanisms — helping workers access the processes that exist to protect them, without needing expert knowledge.
Most informal jobs are arranged verbally and leave no record. When disputes arise, workers have little proof and few ways to resolve them. As a result, workers often prefer short jobs that pay daily.
Naka Mitra is being developed in close collaboration with workers, and with researchers and labour organizations who understand this context. Their knowledge shapes every aspect of the tool — from the problems we prioritize to the language we use and the workflows we design.
We're still in early development and welcome conversations with labour organizations, researchers, policymakers, funders, and anyone working to improve conditions for informal workers. Reach out — we'd love to hear from you.
We try to respond within a few business days.